Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for
a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within two (2) days of the purchase date. All returned items
must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item,
please email customer service at pahar.theke@gmail.com to obtain a Return
Merchandise Authorization (RMA) number. After receiving a RMA number,
place the item securely in its original packaging
and include your proof of purchase, then mail your return to the following address:
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your
return
. Please allow at least three (3) days from the receipt of your item to process your
return
.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01531532139
pahar.theke@gmail.com
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We believe the responsibility of the value chain isn’t
completed without making ourselves ACCOUNTABLE to the COMMUNITY. We enact this
responsibility by promoting the healthy lifestyle of consumers and assist farmers
to increase their knowledge and skills, and ensure fair price for their hard
work.