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Return Policy Page
For Fish
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Complaints must be made immediately after receiving the product.
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If the fish is damaged or rotten, please inform us within 2 hours of delivery.
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After this time period, no complaints will be accepted.
For Other Products
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All returns must be postmarked within two (2) days of the purchase date.
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Returned items must be in new and unused condition, with all original tags and labels attached.
To return an item,
please email customer service at pahar.theke@gmail.com to obtain a Return
Merchandise
place the item securely in its original packaging
and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your
return
. Please allow at least three (3) days from the receipt of your item to process your
return
.
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
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Address:
House - 2/5, Road - 2 Block-F, Lalmatia, Dhaka- 1207, Bangladesh. 02-223311311, 01531532139
Hotline:
01531532139
pahar.theke@gmail.com
